Follow Up or customer service is really as simple as the Golden rule: treat others the way you would like to be treated yourself. It's also one of the most important things you can do in your business.
It builds your reputation as a business professional, and as people get to know you, they'll recommend you to others as well. To a very great extent, good follow up is just being polite and considerate, and letting others know that you value and care about them as individuals.
In your Arbonne business there are all different types of follow up we do. The main three are:
1. We follow up with clients who have purchased product - (see client care section of the website)
2. We follow up with guests who have not purchased product and
3. We follow up with potential business builders